Writing for VoIP Planet, author Gerry Blackwell discusses how CyberDefender Corporation uses a virtual call center solution from on-demand call center start-up OnState Communications.
VoIP Planet Article: The Call Center of the Future?
Posts Tagged ‘onstate’
The Virtual Call Center of the Future?
Tuesday, June 23rd, 2009Virtual Call Centers
Saturday, June 20th, 2009I was just looking at a website for a <a href=”http://www.on-state.com” title=”virtual call center”> virtual call center</a>. It looks like these guys let you work with whatever equipment you already have, including Skype, Google Apps, SIP, and existing hardware-based PBX’s. Kinda of a cool software, and they’re letting your try it out for free for 14 days. So if your business is looking for a virtual call center that lets you work with what you’ve got, can operate wherever an employee can access the Internet, and provides inherent redundancy since it is based in the cloud, I would recommend OnState. They let you pay month-to-month and you can cancel the virtual call center trial whenever you’d like. Take a look at their website for more information.
Resouces: http://www.on-state.com
I was just looking at a website for a virtual call center. It looks like these guys let you work with whatever equipment you already have, including Skype, Google Apps, SIP, and existing hardware-based PBX’s. Kinda of a cool software, and they’re letting your try it out for free for 14 days. So if your business is looking for a virtual call center that lets you work with what you’ve got, can operate wherever an employee can access the Internet, and provides inherent redundancy since it is based in the cloud, I would recommend OnState. They let you pay month-to-month and you can cancel the virtual call center trial whenever you’d like. Take a look at their website for more information.
Resouces: http://www.on-state.com
