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Shape Up The Nation Raises $5 Million In Funding From Cue Ball Capital And Excel Venture Management

admin — Tue, 28 Sep 2010 16:55:07 +0000

Shape Up The Nation, the innovative provider of social networking-based online health and wellness services, announced today that Cue Ball Capital and Excel Venture Management, in partnership with management members, have provided $5M of Series A funding. Read More.

Why did so many successful entrepreneurs and startups come out of PayPal?

admin — Tue, 06 Jul 2010 15:15:50 +0000

Great article up on why so many successful entrepreneurs and start-ups came out of Paypal, and best yet, it’s answered by the insiders using Quora. Check out the blog with excerpted quotes here.

Skype for Business Winners Announced

admin — Mon, 10 Aug 2009 17:12:44 +0000

Skype just annouced the winners of their Skype for Business contest. Take a look at here.

Skype Call Center

admin — Fri, 24 Jul 2009 16:06:31 +0000

Looks like a new website for a Skype Call Center solution is up and running. They’re got some pretty cool software that lets you connect inbound-calling customers to the proper employee, regardless of where that employee is and what devise they’re using (as long as they’re logged into the system, of course–this Skype call center won’t be tracking anyone down in the middle of the night). And since it starts at $49.95 without the need for hardware or installed software (it’s all virtual / web-based), it’s worth a look if your business want to improve its customer care and make sure the right employees are speaking with customers. Also, if you want to build online chat or click-to-call capability into your website, this Skype Call Center can handle that, as well. More Skype Call Center Information…

Startups: 10 Things MBA Schools Won’t Teach You

admin — Tue, 14 Jul 2009 02:08:32 +0000

Graet post titled, “Startups: 10 Things MBA Schools Won’t Teach You” by Dharmesh Shah on the OnStartups blog.

Using Live Chat on Your Corporate Website

admin — Tue, 14 Jul 2009 02:05:41 +0000

Want to increase customer responsiveness and website conversion rates for your business? OnState Communications recently posted a free live webinar that you can check out the learn about incorporating live chat on your corporate website. Register to watch it at http://www.on-state.com/live-chat-webinar.html.

Microsoft Ads

admin — Mon, 06 Jul 2009 13:24:03 +0000

Seriously, what is up with those MSFT ads?

Google Call Center

admin — Thu, 02 Jul 2009 15:02:45 +0000

There’s a new virtual Google call center and PBX available. OnState Communications, based in suburban Boston, Massachusetts, today announced that it fully supports Google Voice, along with Google Apps (including Google Talk), allowing its customers to turn Google into a virtual call center and PBX.

Virtual Call Center Images

admin — Mon, 29 Jun 2009 13:30:58 +0000

Virtual Call Center images from Google Image search. Interesting array…

Live Chat Webinar

admin — Sat, 27 Jun 2009 14:12:58 +0000

Have you been thinking about using live chat for your business? Live chat software allows you to add live chat directly to your website, or dynamically offer chat (or callbacks) based on customers navigation behavior or actions on your website. Implementing live chat on to your corporate website can increase customer responsiveness and website conversion rates for your business. It can also increase the efficiency of your staff (as they can handle multiple chats at one time, but only one phone call), improve responsiveness to your company’s customers, increase customer loyalty (as your employees are responding in a quicker and more efficent manner), increase your online conversions (which obviously helps sales), and decrease your sales cycle (as buyers are already going through the different buying stages on your site, being helped along with chat representatives).

On Thursday, July 7th at 3 p.m. Eastern, virtual call center company OnState will be offering a free webinar on the topic of live chat. The following areas will be covered:

An Introduction to Live Web Chat

Benefits of Live Web Chat

How To Use Live Web Chat

Integrating Live Web Chat On Your Website

Live Web Chat Q&A

Register for this free live chat webinar at http://www.on-state.com/webinar.html