Virtual Call Center images from Google Image search. Interesting array…
Archive for June, 2009
Virtual Call Center Images
Monday, June 29th, 2009Live Chat Webinar
Saturday, June 27th, 2009Have you been thinking about using live chat for your business? Live chat software allows you to add live chat directly to your website, or dynamically offer chat (or callbacks) based on customers navigation behavior or actions on your website. Implementing live chat on to your corporate website can increase customer responsiveness and website conversion rates for your business. It can also increase the efficiency of your staff (as they can handle multiple chats at one time, but only one phone call), improve responsiveness to your company’s customers, increase customer loyalty (as your employees are responding in a quicker and more efficent manner), increase your online conversions (which obviously helps sales), and decrease your sales cycle (as buyers are already going through the different buying stages on your site, being helped along with chat representatives).
On Thursday, July 7th at 3 p.m. Eastern, virtual call center company OnState will be offering a free webinar on the topic of live chat. The following areas will be covered:
- An Introduction to Live Web Chat
- Benefits of Live Web Chat
- How To Use Live Web Chat
- Integrating Live Web Chat On Your Website
- Live Web Chat Q&A
Register for this free live chat webinar at http://www.on-state.com/webinar.html
The Virtual Call Center of the Future?
Tuesday, June 23rd, 2009Writing for VoIP Planet, author Gerry Blackwell discusses how CyberDefender Corporation uses a virtual call center solution from on-demand call center start-up OnState Communications.
VoIP Planet Article: The Call Center of the Future?
Virtual PBX
Tuesday, June 23rd, 2009Virtual Call Centers
Saturday, June 20th, 2009I was just looking at a website for a <a href=”http://www.on-state.com” title=”virtual call center”> virtual call center</a>. It looks like these guys let you work with whatever equipment you already have, including Skype, Google Apps, SIP, and existing hardware-based PBX’s. Kinda of a cool software, and they’re letting your try it out for free for 14 days. So if your business is looking for a virtual call center that lets you work with what you’ve got, can operate wherever an employee can access the Internet, and provides inherent redundancy since it is based in the cloud, I would recommend OnState. They let you pay month-to-month and you can cancel the virtual call center trial whenever you’d like. Take a look at their website for more information.
Resouces: http://www.on-state.com
I was just looking at a website for a virtual call center. It looks like these guys let you work with whatever equipment you already have, including Skype, Google Apps, SIP, and existing hardware-based PBX’s. Kinda of a cool software, and they’re letting your try it out for free for 14 days. So if your business is looking for a virtual call center that lets you work with what you’ve got, can operate wherever an employee can access the Internet, and provides inherent redundancy since it is based in the cloud, I would recommend OnState. They let you pay month-to-month and you can cancel the virtual call center trial whenever you’d like. Take a look at their website for more information.
Resouces: http://www.on-state.com
